Privacy Policy

Effective Date: December 1st, 2025
Last Updated: December 1st, 2025

This Privacy Policy explains how Crooked Saguaro Barber and Beauty Lounge (“Crooked Saguaro,” “Company,” “we,” “our,” or “us”) collects, uses, and protects your information when you visit https://crookedsaguaro.com, book appointments, purchase services or products, or communicate with us, including via SMS. By accessing our website or using our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Phone number
• Email address
• Mailing/billing address
• Payment information (processed securely via our payment processor; we do not store full card numbers)
• Appointment history and service preferences
• Any information you choose to share with us in forms, messages, or during booking

2. Automatic Data

When you visit our website, we may automatically collect certain information, such as your IP address, browser type and version, device type and operating system, pages visited, time spent on pages, referring URLs, and information collected through cookies and similar tracking technologies.

3. SMS & Communication Data

If you opt in to receive SMS messages from us, we may collect and store your mobile phone number and metadata related to message delivery (such as delivery status, response, and engagement). We do not sell or share SMS opt-in data or consent with third parties for their own marketing purposes.

4. How We Use Your Information

We may use the information we collect for purposes including, but not limited to:

• Providing and managing appointments and services
• Processing payments, fees, and membership charges
• Sending appointment confirmations, reminders, and updates
• Responding to your inquiries and providing customer support
• Sending marketing communications, promotions, and special offers (if you have opted in)
• Improving our website, services, and overall customer experience
• Complying with legal, regulatory, or internal policy requirements

5. SMS Messaging (A2P / TCPA Compliance)

By providing your phone number and opting in, you consent to receive SMS messages from Crooked Saguaro related to:

• Appointment confirmations and reminders
• Rescheduling or cancellation notices
• Service or membership updates
• Promotional offers and marketing messages (if you have opted in)

Message and data rates may apply. Message frequency may vary.

6. Opt-Out Instructions

You may opt out of SMS messaging at any time by replying:

• STOP to cancel further messages
• HELP for assistance or more information

Opting out of promotional messages does not necessarily prevent us from sending you important, non-marketing transactional messages that are required to complete your bookings or maintain your account (such as appointment confirmations or critical updates).

7. How We Share Your Information

We may share your information with trusted third parties who help us operate our business, including:

• Payment processors and gateways
• Scheduling and booking platforms
• SMS and email delivery providers
• Web hosting and analytics providers

These third parties may only use your information to perform services on our behalf. We do not sell your personal information or SMS consent data to third parties for their own marketing purposes. We may also disclose information when legally required or to protect the rights and safety of Crooked Saguaro, our team, customers, or the public.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

Depending on your region, you may have rights concerning your personal data, such as:

• Requesting access to your data
• Correcting or updating your information
• Requesting deletion of certain data, subject to legal or contractual obligations
• Opting out of marketing communications at any time

To exercise your rights or make a privacy-related request, please contact us at [email protected] or call +1 (435) 862-7732.

10. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to enhance your browsing experience, analyze website traffic, remember your preferences, and support our marketing efforts. You can typically control cookies through your browser settings, but disabling cookies may affect certain features of our website.

11. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website or services after any changes indicates your acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📍 Crooked Saguaro Barber and Beauty Lounge
DBA: Crooked Saguaro
1754 S 20 E
Washington, UT 84780
📞 +1 (435) 862-7732
📧 [email protected]
🌐 https://crookedsaguaro.com